Terms & Conditions

"User" means the person or entity using the website.
"Owner" means the company that owns the website, Absolute Coffee
"Service Provider" means the company providing the website content management system and hosting services to the Owner for the website.
"Website" means "https://www.absolutecoffee.com.au/"

Agreement to be bound by Terms
It is a condition of use of this site that Users agree to these Terms and Conditions.
By registering to use this site Users agree to be bound by these Terms and Conditions.


The User warrants that they are either the person, or in the case of a corporation, an authorised representative of the corporation, that is named as the User in the registration form. It is a breach of this User agreement and also a misrepresentation with both potential civil and criminal consequences for a person to register as a User that they are not authorised to represent for this purpose.
The Owner reserves the right at any stage to contact a User to confirm both the validity of the account and also the currency and security of the passwords used.


From time to time information that would normally be available through the site (including supplier's catalogs) may not be able to be accessed online because of technical or other problems. The Owner, and the Service Provider expressly excludes liability to any User of this site in respect of the unavailability of content regardless of whether or not this unavailability is caused by the negligence of the Owner or the Service Provider.


Privacy and Storage of your personal information
It is necessary for the Owner to capture information about you in order to provide the services offered through this website. The use of the information and your rights in respect of it is set out in the Privacy Statement on this Website.


Whilst all effort is made to keep pricing on this website up to date it is possible at times it may be out of date. As such prices on this website should only be considered as an "invitation to treat" rather than as an offer to provide these products at these prices. Your order and payment of goods will be deemed to be an offer and acceptance only happens when we accept the order. The website automatically sends you an order confirmation email. This email merely acknowledges that we have received your order but does not commit us to supply at the prices contained in the offer. Acceptance of your offer will be communicated manually.


Stock Levels
Whilst we do our best to maintain and record our stock levels please note that from time to time these can be inaccurate for various reasons. Please also note that our webpage refreshes information periodically and as a result stock levels may take up to 30mins to refresh.


Deliveries and Cut Off Times

We request customers place their order by 3pm to receive their order the following business day. (Excluding public holidays).

Deliveries are completed between the hours of 8:00am and 3pm Monday to Friday. (Excluding public holidays)

A business address is preferred for delivering orders.

All metro/local orders as of the 1st September 2022 will incur a $5 delivery fee, regardless of size or frequency.


Remote (non metro) and Interstate Cut Off Times and Conditions

Freight costs are to be covered by the customer unless otherwise agreed with management. Absolute Coffee will deliver to or arrange pickup from customers preferred courier or freight company at no extra charge. If you do not have an account with preferred couriers then payment for freight costs will be required before arranging collection or delivery.

Customers who place their order by 3pm will have their orders ready for dispatch by close of business the following business day.

As a precaution please allow 2 business days from when order is submitted for courier / freight company collection. (Excluding public holidays)


Order Pick Up

We request all orders submitted by 3pm can be collected the following business day from our warehouse between the hours of 7am and 3pm. (Excluding public holidays)


The User agrees to indemnify the Owner and the Service Provider against any claim for loss or damage of any kind by any third party arising out of, or in relation to, the use of the Website by the User.


Material on this site is all the copyright of the Owner or the Service Provider and the copying or use of this information is not permitted unless prior written permission is received from the site owner.


SSL Compliance
This website is SSL compliant, meaning all website traffic including Credit Card transactions are secured by:

  • TLS 1.2 (a strong protocol)
  • ECDHE_RSA with P-256 (a strong key exchange)
  • AES_128_GCM (a strong cipher)